Morrison Data Services is the leading provider of energy and water services to the retail sector for data collection and data managed services operating across the UK and Ireland.

Providing services to the majority of the UK’s energy and water companies, Morrison Data Services delivers innovative solutions that help its clients manage their customer base and uphold their regulatory obligations.

From data collection, through meter reading and meter inspections, to data processing and meter installation and maintenance services, Morrison Data Services allows its clients the agility and pace to respond to the evolving energy market.

With a 3,000 strong field force, Morrison Data Services has the unique ability to provide an enhanced service to their clients in the energy and water retail markets.

In addition to working with existing energy clients, Morrison Data Services, in partnership with Utiliteam, have the expertise, industry knowledge, licencing and IT solutions to support new entrants into the UK energy market.

  • As a significant provider of Data Managed Services, Morrison Data Services collects data from over 69 million sites per year
  • Services are supported and further complemented through offices serving as operational support and customer contact centres
  • Hold data securely within in-house systems which are routinely audited and are supported by a full Disaster Recovery and Business Continuity Plan

Core Capabilities

Data Collection

  • Meter Reading/Data Collection – domestic, SME & I&C
  • Pre-installation and meter asset surveys
  • Customer driven appointments
  • Collecting consumer/property data
  • Non-utility data collection
  • Leakage reporting
  • Meter replacement activities

Installation Services

  • Smart Metering Services
  • End-to-end I&C Services
  • Emergency and non-emergency maintenance visits
  • Verification of meter point details
  • Identifying potential technical obstacles at installation point
  • Technical validation Electric I&C Installation

Universal Supplier Solution (USS)

As part of the service package Morrison Data Services will:

  • Register customers
  • Provide a full meter reading service
  • Manage all relevant industry data obligations
  • Provide all necessary hardware, software and licenses
  • Manage Data Exceptions